Privacy Policy

Effective Date: 1st October,2024

Last Updated: 1st October,2024

Chatakofoods.ca (“we,” “our,” or “us”) values the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, Chatakofoods.ca (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information

• Contact Information: This includes your name, email address, phone number, and mailing address when you sign up for our newsletter, make a purchase, or contact us through our Site.

• Payment Information: If you make a purchase through our Site, we collect payment details such as your credit card information, billing address, and other payment-related information.

  b. Non-Personal Information

• Usage Data: We collect information about how you interact with our Site, such as your IP address, browser type, operating system, pages viewed, time spent on the Site, and links clicked.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site, gather analytical data, and track your preferences.

  2. How We Use Your Information

  We use the information we collect for various purposes, including:

• To Provide Services: To process orders, manage your account, and deliver products or services you request.

• Communication: To send you promotional materials, newsletters, and other communications related to our products and services.

• Personalization: To tailor content, recommendations, and advertisements based on your preferences and browsing history.

• Analytics: To analyze how our Site is used, improve our services, and develop new features.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and interests.

  3. Disclosure of Your Information

  We do not sell, trade, or rent your Personal Information to others. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, and other operational functions.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

• Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

  4. Data Security

  We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting data over the Internet or storing data is completely secure, and we cannot guarantee the absolute security of your information.

  5. Retention of Information

  We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

  6. Your Rights and Choices

  a. Access and Correction

  You have the right to access and correct the personal information we hold about you. You may update your information through your account settings or by contacting us directly.

  b. Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications. Please note that even if you opt out, we may still send you non-promotional messages related to your transactions or account.

c. Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies; however, this may affect the functionality of our Site.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Compliance with Canadian Privacy Laws

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. If your personal information is transferred outside of Canada, we will ensure that appropriate safeguards are in place.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

www.chatakofoods.ca

#3 601 Doon Village Road, Kitchener, ON N2P 1T6

info@chatakofoods.ca